In today’s complex business and project environments, effective contract management is essential for delivering results, minimizing risks, and maximizing value. The Management of Contracts and Contract Claims Course is a dynamic, results-driven training program designed to empower professionals with advanced knowledge and practical skills in handling contracts, managing claims, and resolving disputes efficiently.
This intensive course is strategically crafted to address the critical aspects of contract lifecycle management, from contract planning and execution to performance monitoring, claims prevention, and resolution. Participants will gain the strategic insight needed to safeguard organizational interests, maintain compliance, and ensure timely project delivery in high-stakes environments.
Ideal for contract administrators, project managers, procurement officers, engineers, legal advisors, and professionals in both the public and private sectors, this course provides the tools and techniques to manage contracts proactively and respond to claims with confidence and precision.
Course Objectives
• Master the Principles of Contract Management: Understand the full contract lifecycle and key management responsibilities
• Identify and Mitigate Contract Risks: Learn how to foresee potential issues and implement proactive risk mitigation strategies
• Draft and Administer Effective Contracts: Develop skills in structuring clear, enforceable, and results-oriented contracts
• Manage Contract Performance and Compliance: Monitor obligations, timelines, and deliverables to ensure performance standards are met
• Detect and Resolve Contract Claims: Gain practical strategies to handle claims, delays, variations, and scope changes
• Navigate Dispute Resolution Mechanisms: Explore negotiation, mediation, arbitration, and litigation methods for resolving disputes
• Strengthen Negotiation and Communication Skills: Enhance your ability to manage contractor relationships and enforce contractual rights
• Ensure Legal and Regulatory Compliance: Stay aligned with procurement laws, contractual regulations, and ethical standards
Course Modules
- Introduction to Contract Management
Explore the foundations of contract management and its role in project delivery and business success - Contract Formation and Types
Understand essential elements of valid contracts and the various contract types used in procurement and project management - Contract Planning and Procurement Processes
Learn how to plan and procure contracts with a focus on transparency, competition, and value for money - Performance Management and Monitoring
Develop tools for tracking contract performance, enforcing obligations, and reporting progress - Contract Risk Identification and Mitigation
Gain skills to identify risk triggers and implement effective risk control strategies throughout the contract lifecycle - Claims Management and Dispute Prevention
Learn how to prepare for, assess, and resolve claims related to delays, cost overruns, and scope changes - Legal Frameworks and Regulatory Compliance
Review national and international legal standards impacting contract management and claims - Negotiation and Dispute Resolution Techniques
Master techniques for negotiating claims and resolving disputes through ADR mechanisms and formal legal channels - Termination and Contract Close-Out Procedures
Understand processes for contract completion, termination, and final evaluations to ensure accountability - Practical Simulations and Case Studies
Engage in hands-on exercises, real-world scenarios, and group analysis to apply skills in realistic contract management situations
Key Beneficiaries and Users
• Project and Contract Managers: Professionals responsible for overseeing contract execution and managing project risks
• Procurement and Supply Chain Officers: Staff involved in procurement planning, supplier management, and contract oversight
• Engineers and Technical Officers: Field personnel managing contractor deliverables, quality control, and timelines
• Legal and Compliance Advisors: Experts ensuring contractual and regulatory alignment throughout the contract lifecycle
• Public Sector Officials: Government employees managing infrastructure, service, or consultancy contracts
• Private Sector Executives: Business leaders involved in commercial contract management and dispute resolution
• Donor-Funded Project Teams: Development professionals overseeing compliance in donor-financed contracts
General Information
• Internationally Recognized Certification
Earn a globally respected certification that demonstrates your expertise in contract management and claims resolution
- Expert Instructors
Benefit from real-world knowledge delivered by professionals with decades of experience in contract administration and legal advisory - Real-World Case Studies
Study industry-specific examples and analyze actual claims scenarios for deeper understanding and practical insight - Flexible Learning Options
Choose from in-person training sessions or interactive online formats designed to suit your schedule and location - Global Networking Platform
Connect with professionals from various sectors, exchange knowledge, and grow your international network of contract experts - Lifetime Access to Premium Learning Materials
Gain unlimited access to tools, templates, resources, and updates that support your ongoing contract management success - Personalized Mentorship and Support
Receive continuous guidance from experienced facilitators to help you implement contract and claims strategies effectively
Contacts
Website: www.stepsureresearchinstitute.org
Email: info@stepsureresearchinstitute.org
Phone and WhatsApp: +254 723 482 495 or +254 757 155 287
