Elevate the productivity and accountability of public service through the transformative Performance Management for Public Officers course. This advanced training program is meticulously tailored for civil servants, government managers, HR practitioners, and public sector leaders dedicated to enhancing performance standards across departments and agencies.
Designed to drive excellence in public administration, the course equips participants with practical tools, modern frameworks, and strategic insights to optimize individual, team, and institutional performance. It focuses on creating transparent performance systems, aligning objectives with national priorities, and cultivating a culture of accountability and service excellence.
Whether you are managing staff performance, developing strategic plans, or reforming institutional workflows, this results-driven course empowers public officers to lead with integrity, measure what matters, and achieve transformational outcomes in service delivery.
Course Objectives
• Master the principles and methodologies of public sector performance management
• Design and implement effective performance appraisal and evaluation systems
• Align individual and departmental goals with institutional and national development plans
• Apply key performance indicators KPIs and monitoring frameworks to track progress
• Strengthen feedback mechanisms and employee development strategies
• Build organizational cultures rooted in accountability, transparency, and results
• Leverage data-driven decision-making to improve service delivery and operational efficiency
• Apply practical solutions to real-world challenges in public performance management
Course Modules
- Principles and Frameworks of Public Sector Performance Management
Explore foundational concepts, legislative context, and global best practices in performance governance - Strategic Planning and Performance Alignment
Learn to link performance goals with institutional mandates and national development agendas - Performance Appraisal Systems and Evaluation Tools
Implement structured tools for assessing employee contributions, goal achievement, and competency gaps - Key Performance Indicators and Results Measurement
Define, monitor, and analyze KPIs to drive accountability and continuous improvement - Staff Motivation, Development, and Reward Systems
Enhance employee engagement, recognize high performers, and plan capacity development initiatives - Leadership and Accountability in Public Institutions
Cultivate leadership practices that reinforce ethical conduct, transparency, and performance-based cultures - Data Collection, Analysis, and Performance Reporting
Develop skills in evidence-based reporting, performance dashboards, and public communication - Change Management and Institutional Reform
Understand the role of change leadership in embedding performance systems and driving reform - Case Studies in Public Performance Management
Analyze real-world scenarios from leading governments to extract replicable lessons and solutions - Capstone Project and Performance Improvement Plan
Design a customized action plan for implementing a performance improvement initiative in your agency
Key Beneficiaries and Users
• Public Sector Managers and Supervisors responsible for performance oversight
• Human Resource Officers in charge of public employee evaluation and development
• Departmental Heads and Unit Leaders driving results in ministries and agencies
• Policy Makers and Strategic Planners working on public sector reforms
• Monitoring and Evaluation Specialists supporting governance and transparency
• Government Trainers, Consultants, and Researchers in public administration
• Civil Servants aspiring to leadership roles in public service excellence
General Information
• Internationally Recognized Certification
Earn a prestigious professional certificate that confirms your expertise in public performance management
• Expert Facilitators with Public Sector Leadership Backgrounds
Learn from instructors with extensive experience in governance, civil service reforms, and institutional development
• Practical Case Studies and Solution-Oriented Simulations
Engage with tested tools, real examples, and actionable insights tailored to public sector realities
• Flexible Learning Formats
Choose online or in-person delivery options designed for busy professionals in government service
• Peer Networking Across Countries and Government Levels
Connect with regional and international peers in public leadership and performance reform
• Lifetime Access to Performance Management Resources
Receive tools, templates, KPIs, evaluation forms, and handbooks for long-term reference
• Personalized Career Mentorship and Strategy Support
Gain expert coaching to advance your career and implement impactful reforms in your institution
Contacts
Website: www.stepsureresearchinstitute.org
Email: info@stepsureresearchinstitute.org
Phone and WhatsApp: +254 723 482 495 or +254 757 155 287
