Course Description
Achieve unmatched financial mastery and strategic control with the Debt Collection, Recovery, Negotiation, and Credit Control Management Masterclass, a premier, globally accredited executive training program by Step Sure Training & Research Institute (STRI)—Africa’s leading institution for executive education and organizational transformation.
This elite course is expertly tailored for finance executives, credit managers, and organizational leaders committed to mastering effective debt collection, optimizing credit management systems, and building financial resilience. Learn to accelerate cash flow, eliminate overdue debts, reduce financial risks, and maintain business continuity through actionable strategies and advanced negotiation techniques.
Gain hands-on experience using the latest financial tools such as QuickBooks, Sage, and Excel while learning cutting-edge recovery practices and compliance protocols that ensure sustainability, regardless of economic challenges. Whether you operate in corporate, government, or nonprofit sectors, this masterclass empowers you to drive liquidity, enhance profitability, and maintain operational excellence.
Course Objectives
- Master strategic debt collection and recovery to reduce overdue accounts and maximize cash flow
- Develop and implement proactive credit control systems that mitigate bad debts
- Acquire advanced negotiation techniques to recover debts while preserving client relationships
- Utilize financial analytics and key performance indicators to drive better credit decisions
- Integrate digital tools including QuickBooks, Sage, and Excel for seamless credit automation
- Ensure regulatory compliance and mitigate legal and financial risks
- Build sustainable frameworks for long-term financial resilience and stability
- Align credit control with organizational strategy to drive holistic financial growth
Course Modules
Module 1: Credit Control and Debt Collection Fundamentals
Understand the full credit lifecycle and its financial implications. Learn to assess and manage credit risk to strengthen your financial foundation.
Module 2: Advanced Debt Recovery Strategies
Apply powerful debt recovery methods. Learn how to effectively enforce payment agreements and manage customer relationships with professionalism.
Module 3: High-Impact Negotiation for Debt Recovery
Master strategic negotiation to maximize recovery outcomes. Gain practical skills in mediation and conflict resolution to maintain business relationships.
Module 4: Proactive Credit Risk Management
Identify and manage potential credit risks early. Develop policies that minimize exposure and strengthen your organization’s credit position.
Module 5: Digital Tools for Debt and Credit Automation
Streamline credit management using QuickBooks, Sage, Excel, and CRM tools. Learn how to design dashboards that monitor financial performance in real time.
Module 6: Legal and Regulatory Compliance in Debt Collection
Navigate local and international regulations governing credit and collections. Build robust systems that protect against legal and reputational risks.
Module 7: Integrating Debt Management with Business Strategy
Connect your credit control processes to broader financial and strategic goals. Use custom reporting and KPIs to support executive decision-making and long-term success.
Key Beneficiaries and Users
This transformational masterclass is ideal for professionals and organizations aiming to boost financial health and streamline debt management practices:
- Chief Financial Officers, Finance Directors, Senior Accountants
- Credit Controllers, Credit and Risk Managers, Debt Recovery Officers
- Treasury and Cash Flow Management Experts
- SME Owners, Entrepreneurs, and Business Developers
- NGO and Donor-Funded Program Managers
- Public Finance Officers and Budget Planners
- Internal Auditors, Compliance Officers, and Risk Managers
- Banking and Corporate Finance Executives
General Course Information
- 5-Day Executive Masterclass available in-person or online for global access
- Complete Training Toolkit with templates, models, and real-world case studies
- Hands-on ERP Simulations with QuickBooks, Sage, and Excel
- Device Rentals available for seamless in-person learning
- 6-Month Post-Training Mentorship for implementation success
- International Certificate of Excellence to boost professional credibility
- Exclusive Networking Opportunities with top-tier finance professionals
- Onsite Hospitality including meals and accommodation support
- Flexible Training Venues in Nairobi, Kampala, Kigali, Dar es Salaam, and virtual platforms
Contact Information
Email: info@stepsureresearchinstitute.org
Call or WhatsApp: +254 723 482 495 or +254 757 155 287
Website: www.stepsureresearchinstitute.org