Course Modules

  1. Introduction to Key Performance Indicators
    Understand the foundational role of KPIs in business performance, accountability, and strategy execution.
  2. Strategic KPI Planning and Design
    Learn how to define and structure KPIs that align with your business model and drive strategic outcomes.
  3. KPI Formulation and Metrics Development
    Explore methodologies for identifying meaningful metrics, setting baselines, and defining performance targets.
  4. Data Collection and Measurement Techniques
    Understand the systems and tools needed to collect accurate data for KPI tracking and performance evaluation.
  5. KPI Dashboard Design and Visualization
    Learn to build powerful performance dashboards that deliver real-time insights for decision-makers.
  6. KPI Implementation and Management
    Discover best practices for embedding KPIs into organizational processes, departments, and performance reviews.
  7. Analyzing and Interpreting KPI Results
    Master analytical techniques to interpret KPI results and uncover actionable insights.
  8. Reporting, Communication, and Stakeholder Engagement
    Learn how to present KPI outcomes clearly and persuasively to leadership teams, boards, and stakeholders.
  9. Using KPIs for Continuous Improvement
    Integrate KPI tracking with continuous improvement programs, including Lean and Six Sigma methodologies.
  10. Maintaining KPI Relevance and Governance
    Establish governance systems to ensure KPIs evolve with the business and remain impactful and trustworthy.

Key Beneficiaries

• Business Managers and Executives: Professionals seeking to improve performance oversight and align operations with strategic goals.
• Performance and Strategy Analysts: Experts aiming to deepen their capability in defining and applying meaningful performance metrics.
• Financial Controllers and Operations Leaders: Professionals who require data-driven insights to enhance operational efficiency and resource allocation.
• Project Managers and Team Leaders: Individuals managing goals, targets, and outcomes in fast-paced, results-oriented environments.
• HR and Organizational Development Professionals: Those aligning performance management systems with broader organizational goals.
• Consultants and Business Advisors: Advisors seeking to deliver high-value strategic insights through KPI frameworks and reporting.

General Information

• Internationally Recognized Certification
Earn a highly respected certification that validates your expertise in performance measurement and strategic management.

Contacts
Website: www.stepsureresearchinstitute.org
Email: info@stepsureresearchinstitute.org
Phone and WhatsApp: +254 723 482 495 or +254 757 155 287