Emotional Intelligence (EQ) for Leaders and Managers

Course Overview
Emotional intelligence is the ability to understand and manage your emotions effectively in any situation. It is a critical skill for leaders and managers to excel in their roles and drive organizational success. This “Emotional Intelligence Training Program” is designed to equip professionals with the tools to harness emotional intelligence, make sound decisions, and lead their teams with empathy and effectiveness.

Through this program, participants will learn how to enhance their self-awareness, regulate emotions, and improve interpersonal relationships, creating a positive and productive workplace environment.

Course Objectives

By the end of the Emotional Intelligence Training Program, participants will:

Understand their emotions and control them in various situations.
Develop a personal self-development plan for growth.
Learn techniques to manage themselves and their teams effectively.
Enhance their interpersonal and intrapersonal skills for better leadership.
Use emotional intelligence techniques in the workplace.
Create a lasting positive impact on their organization.
Motivate themselves and inspire their teams.
Make unbiased decisions based on emotional balance.
Communicate effectively, both verbally and non-verbally.

Organizational Benefits

Organizations that invest in emotional intelligence training for their leaders and managers will:

Develop more balanced and effective leaders.
Experience fewer workplace conflicts and grievances.
Enhance team motivation and productivity.
Reduce performance issues through better leadership.
Foster a positive work environment.
Improve organizational culture and communication.

Who Should Attend?

This program is ideal for:

Current leaders and managers
Team leaders and supervisors
Department heads
Business leaders
Aspiring leaders looking to enhance their emotional intelligence

Course Outline

Module 1: Introduction to Emotional Intelligence

Understanding emotional intelligence and its impact.
Benefits of emotional intelligence in leadership.

Module 2: Five Pillars of Emotional Intelligence

Self-awareness
Self-regulation
Motivation
Empathy
Social skills

Module 3: Self-Awareness

Techniques to know yourself better.
Conducting a personal SWOT analysis.

Module 4: Self-Regulation

Understanding and managing emotions.
Practical techniques like meditation and mindfulness.

Module 5: Motivation

Developing self-motivation strategies.
Inspiring and motivating team members.

Module 6: Empathy

Differentiating empathy from sympathy.
Building empathetic relationships in teams.

Module 7: Social Skills

Enhancing social interactions.
Giving constructive feedback effectively.

Module 8: Verbal and Non-Verbal Communication

Active listening and understanding unstated needs.
Using body language to communicate better.

Module 9: Workplace Management and Responsibility

Managing emotions in professional settings.
Enhancing team dynamics with emotional intelligence.

Module 10: Implementation and Practice

Practical tips for becoming an emotionally intelligent leader.
Real-life case studies and personal action planning.

General Information

Customized Training: All courses are tailored to meet participants’ needs.
Language Proficiency: Participants should have a good command of English.
Certification: Participants will receive a certificate from Stepsure Training And Research Institute upon completion.
Training Locations: Courses are available at our training centers, onsite, or online as per the client’s schedule.
Flexible Duration: The course duration can be adjusted to suit specific needs.
Onsite Training Inclusions: The fee includes facilitation, training materials, coffee breaks, lunch, and certification. Participants handle their travel, accommodation, and personal expenses.
Additional Services: Accommodation, visa processing, and transport arrangements can be provided at discounted rates.
Post-Training Support: One year of free consultation and coaching is included.
Group Discounts: Groups of two or more participants are eligible for discounts ranging from 10% to 50%.